Capital Region ERN®

Founded: 2015

567% Employer ROI

 

907 Delivered Case Needs

 

735 Unique Employees Served

 

7.9% Employee Utilization

 

Source: 2025 ERN USA Annual KPI

 

Services

On-site Success Coaching

The core of the ERN model is onsite confidential Success Coaching that employees can access on a predictable, ongoing basis. No more wasted hours in social services offices; Success Coaches offer direct connection and access to community resources. Employees who face a crisis from lack of resources can get immediate, personal relief, onsite. Services are available to all employees in our member businesses. Success Coaches accommodate all shifts with off-site locations and alternate meeting times available upon request.

Success Coaches

Admin Organizations

Erin_Abele_headshot.png

Liberty Arc

Erin Abele, Director of Employment Services & Industrial Operations

  Email     518-954-3126

Publication Highlights

Employer Members-Investors

https://www.albanycountyny.gov/departments/social-services
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Strategic Partners