An Employee Retention Solution with Real Social Impact
Workforce Retention & Productivity: 804.1% ROI
Employee Stability & Advancement: 10,489 Case Needs Delivered
Community Partnerships & Resources: $509,218 Resource Values
Source: 2025 ERN USA Annual KPI
Employer Resource Networks® (ERN®) is an employer driven private-public parternship and membership model with the purpose to improve workforce retention through employee support and training.
Key ERN® Innovations are:
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Business-led engagement
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Cross-sector collaboration among employers
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Human services and educator partnerships
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Workplace-based employee success coaching (case management)
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Real-time referrals to community resources
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National Network peer learning, framework & resources
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Evaluative CMS in demonstrating program impact across ERNs
Key ERN® Stakeholders Include:
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Small to large-sized companies
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Chamber of commerce and economic development organizations
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Public human services and workforce development
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Private non-profits
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Community colleges and vocational training organizations
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Local, regional and national foundations and United Ways
ERNs® improve communities in a variety of ways:
- employers retain an engaged and skilled workforce
- public agencies and nonprofits get better outcomes from programs that advance economic independence
- community colleges add students and build closer ties to area businesses
ERNs® are a value proposition to all stakeholders. Their outcomes include:
- average employer ROI of 600+%
- increased employee engagement
- improved company culture
- informal regional human resource networks
- decreased employee reliance on public assistance
- increased family financial stability
ERN® Programs help employees access social service and training programs that support employment.
ERNs® partner with local government, non-profits and private employers to offer the best resources available
ERNs® network with other Employer Resource Networks® (ERNs) across the country who share best practices and ideas.
The Success Coach can confidentially help employees:
- improve employment skills
- overcome personal barriers
- prepare for advancement opportunities
ERNs® coordinate with community organizations to offer training opportunities such as:
- Basic computer skills
- Computer applications
- Financial management and budgeting
- Diversity education
- Credit repair and foreclosure prevention
- Affordable family nutrition
- English as a second language (ESL)
- Leadership and problem solving
- Math proficiency
- GED classes
- Health and wellness
- Free income tax preparation
Source: 2025 ERN USA Annual KPI
Filling the Workforce Gap: Employers Drive Retention and Growth
April 15, 2026
As federal support continues to shrink, employers are stepping up to address the pressing needs of their workforce. According to Amy Waters, Senior Human Resources Manager at Irwin Seating, "Worker retention is no longer just an HR talking point—it’s a company survival strategy." By investing in employee retention and advancement, businesses can reduce turnover, boost productivity, and drive growth. ERN USA's Employer Resource Networks® provide a collaborative solution, offering onsite coaching, community resources, and innovative support to help employees thrive. As employers fill the gap, they're building a more resilient workforce and a stronger bottom line. ERN USA recently released its 2025 KPI Report showing Employer Resource Networks® served 5,394 employees at 167 employer member companies in 26 ERNs® in nine states. Onsite Success Coaches provided 10,489 supportive employment solutions, achieving 15.3% average utilization.
