An Employee Retention Solution With Real Social Impact

An Employee Retention Solution with Real Social Impact

Workforce Retention & Productivity: 804.1% ROI

Employee Stability & Advancement: 10,489 Needs Delivered

Community Partnerships & Resources: $509,218 Resource Values

Source: 2025 ERN USA Annual KPI
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Diverse ERN structures diagram: Multi-member, Single Member, and Micro Member

Employer Resource Networks® (ERN®) is an employer driven private-public parternship and membership model with the purpose to improve workforce retention through employee support and training.


Key ERN® Innovations are:

  • Business-led engagement
  • Cross-sector collaboration among employers
  • Human services and educator partnerships
  • Workplace-based employee success coaching (case management)
  • Real-time referrals to community resources
  • National Network peer learning, framework & resources
  • Evaluative CMS in demonstrating program impact across ERNs

Key ERN® Stakeholders Include:

  • Small to large-sized companies
  • Chamber of commerce and economic development organizations
  • Public human services and workforce development
  • Private non-profits
  • Community colleges and vocational training organizations
  • Local, regional and national foundations and United Ways

ERNs® improve communities in a variety of ways:

  • employers retain an engaged and skilled workforce
  • public agencies and nonprofits get better outcomes from programs that advance economic independence
  • community colleges add students and build closer ties to area businesses

ERNs® are a value proposition to all stakeholders. Their outcomes include:

  • average employer ROI of 600+% 
  • increased employee engagement
  • improved company culture
  • informal regional human resource networks
  • decreased employee reliance on public assistance
  • increased family financial stability

ERN® Programs help employees access social service and training programs that support employment.
 

ERNs® partner with local government, non-profits and private employers to offer the best resources available
 

ERNs® network with other Employer Resource Networks® (ERNs) across the country who share best practices and ideas.


The Success Coach can confidentially help employees:

  • improve employment skills
  • overcome personal barriers
  • prepare for advancement opportunities

ERNs® coordinate with community organizations to offer training opportunities such as:

  • Basic computer skills
  • Computer applications
  • Financial management and budgeting
  • Diversity education
  • Credit repair and foreclosure prevention
  • Affordable family nutrition
  • English as a second language (ESL)
  • Leadership and problem solving
  • Math proficiency
  • GED classes
  • Health and wellness
  • Free income tax preparation
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Key performance indicators for ERN: recent data on ROI, employer engagement, workforce metrics, and case outcomes

Source: 2025 ERN USA Annual KPI

Holland Home Taps Innovative Approach to Support Care Staff

March 10, 2026

Holland Home is innovating senior care with an approach that supports care staff, improving job satisfaction and care quality. This initiative aligns with ERN USA's mission to enhance employee engagement and retention. By prioritizing staff development and well-being, Holland Home sets a new standard for senior care.

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