KPI Study Shows Impact of Employer Resource Networks®
June 13, 2024
ERN USA’s Employer Resource Network®(ERN®) Annual KPI Report shows that member companies who provide an ERN Success Coach at the workplace experience an average of 1394% return on investment with the goal of stabilizing households and growing businesses for vibrant communities.
Employer Resource Networks® are private-public consortia whose purpose is improved workforce retention through employee support and training
The key ERN® innovations are:
- business engagement
- cross-sector collaboration among employers
- human services and educators
- workplace-based employee success coaching (case management)
- real-time referrals to community resources
ERN® stakeholders include:
- small to mid-sized companies
- public human services and workforce development
- private non-profits
- community colleges and vocational training organizations
- local, regional and national foundations and United Ways
ERNs® improve communities in a variety of ways:
- employers retain an engaged and skilled workforce
- public agencies and nonprofits get better outcomes from programs that advance economic independence
- community colleges add students and build closer ties to area businesses
ERNs® are a value proposition to all stakeholders. Their outcomes include:
- employee retention rates of 90%-98%
- average employer ROI of 500%
- increased employee engagement
- improved company culture
- informal regional human resource networks
- decreased employee reliance on public assistance
- increased family financial stability
ERN® Programs help employees access social service and training programs that support employment.
ERNs® partner with local government, non-profits and private employers to offer the best resources available
ERNs® network with other Employer Resource Networks® (ERNs) across the country who share best practices and ideas.
The Success Coach can confidentially help employees:
- improve employment skills
- overcome personal barriers
- prepare for advancement opportunities
ERNs® coordinate with community organizations to offer training opportunities such as:
- Basic computer skills
- Computer applications
- Financial management and budgeting
- Diversity education
- Credit repair and foreclosure prevention
- Affordable family nutrition
- English as a second language (ESL)
- Leadership and problem solving
- Math proficiency
- GED classes
- Health and wellness
- Free income tax preparation
Where Are ERNs?
